FAQ
What is your return policy?
Returns are the responsibility of the buyer
Do you have gift cards for sale?
Not currently, but we plan to release them soon.
What are the payment options?
Cash or card at the time of delivery, (you will have previously paid the amount corresponding to the material, the remainder will be paid at the time of delivery).
What is your shipping policy?
Shipping to the peninsula is the responsibility of the buyer.
Which Are the delivery times?
At ALVARADO we support craftsmanship and the value of what is handmade is one of the pillars of the brand. We are consistent with the values of sustainable fashion so We do not generate stock from our collections, but rather we manufacture to order. Our Barcelona atelier requires a preparation period of 2-4 days for accessories and for garments we may need up to 3 weeks. Therefore, we recommend you place your order in time.
Once the shipment is made, the delivery time will be between 1 and 4 business days by certified mail or whatever the workshop considers. As soon as your order leaves our warehouse, we will inform you by email.
The products ready to wear It has a shorter manufacturing time than haute couture products. The approximate manufacturing time is 10-15 days and from here the shipping time must be added.